Knowledge Base

SEO

Credit Card Processing Errors

Credit Card Decline Messages Note: This article is geared more for companies who run websites and process credit cards through their website where they receive

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Send Us Email Headers

Diagnosing Email Issues Sometimes when we are diagnosing problems with email, we’ll ask you to forward the email headers to us. Email programs typically hide all

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Webstix Email Services

How Does Webstix Email Work? Email can be a complicated animal sometimes. This article will explain some more about what to expect from an email account

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Can I Manage My Website Myself?

Any website built on a CMS (content management system) like WordPress, Joomla, Drupal, or Magento (among others) do have dashboards where you can login and add,

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Who Writes Website Content?

Website content development is typically done by a Web Copywriter. This type of copywriter specializes in content specifically for websites, focusing on content that can be

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How to Copy and Paste

One very good and basic computer skill to have is learning how to copy and paste things. This saves you typing and you’re ensured that when

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How to Connect Using SFTP

Webstix Hosting – Using SFTP/FTPS Starting in July 2015, our server just uses SFTP and not regular FTP. This change will make passwords more secure since

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What is a URL?

What Do You Mean by “URL?” URL stands for “Uniform Resource Locator” and here is the definition from Wikipedia: A uniform resource locator, abbreviated URL, also

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New Client Welcome

Hello! Thanks for choosing Webstix for your website project! It’s Tony from Webstix and I wanted to welcome you and give you some information about your

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Webstix Needs FTP Access

FTP Access We’re happy to start working on a project with you. We will need FTP access to your website (what is FTP access?) in order

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What is FTP Access?

File Transfer Protocol (FTP) for Website Access FTP stands for “File Transfer Protocol” – does that answer your question? Of course not – that’s geek speak.

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How to Do a Force Refresh

The Short Answer: To force refresh a page on your desktop computer, Do a SHIFT + Reload Hold down the SHIFT key and click the Reload

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Copying and Pasting from Word

  Sanitizing Text When Working on Websites Copying and pasting from Microsoft Word is a well known problem using any CMS (WordPress, Joomla, etc.). This issue

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E-Newsletter Management

E-Newsletters and Your Website Offering an e-newsletter on your website is a great idea – probably a better idea than you think, too! E-newsletters are quickly

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How to Link an Email Address

Making a link to an email address is a little different than a normal link. Normal links start with: https:// and email links start with: mailto:

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Uploading Images in VirtueMart

When creating a product in VirtueMart, you’re able to upload images from your computer (versus choosing from the image library on the server / on your

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Turn Joomla Email Cloaking Off

Joomla, by default, tries to cloak email address that it finds in content so that spambots searching websites to harvest email addresses can’t find them (side

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Unlock a Joomla Page

If you are trying to work on a page on your Joomla website and it’s saying that it’s locked by another user, then you will have

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Create a New Manufacturer

Procedure #1: Login to the admin panel. Navigate to:    Catalog > Attributes > Manage Attributes using the top navigation bar. Find the attribute “manufacturer” and click

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Magento Reindexing Product Data

Magento uses a powerful technique of indexing to revolutionize data such as product, category details, and so on, to increase the performance of the online store.

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Add a New Portfolio

To add a new portfolio, follow these 2 steps: Create a new photo gallery block Call the photo gallery block Procedure I: Create a new photo

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Add a Simple Product

  Login to admin panel Navigate to Catalog > Manage Products Click Add Product button on the right side of the screen Select Attribute Set as

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Add a Testimonial

Follow these steps to add a new testimonial: Log in to the admin panel Navigate to CMS -> Testimonials There you can see the list of

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Add a Blog Post

Please follow these instructions: Login to Magento Admin Panel with the login credentials of your online store Navigate to CMS -> Blog Pro -> Add Post

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Add a CMS Page

Instructions to add a new page: Login to the Magento admin panel Navigate to CMS -> Pages Click on Add New Page on the top right

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Add a Static Block

  Log into your Magento admin panel Navigate to CMS -> Static Blocks Click Add New Block in the top right corner Give your block a

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Add a Menu Item

Instructions below to add a menu item: On the Admin menu, Navigate to Catalog -> Manage Categories. First you have to choose/click a category. If you

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Update on Google Maps Platform

Major update on the Google Maps Platform Google has launched a major update to the Maps API platform in 2018. Google changed it to premium plans.

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Webstix and PCI Compliance

PCI Compliance In the world we live in today, having a website and server that’s secure is necessary. If you’re running a website that has e-commerce,

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Creating a Google Maps API Key

Google Maps is a Web-based service that provides detailed information about geographical regions and sites around the world. The Google Maps Platform is a set of

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Google Search Console Access

Give Webstix Access to Your Google Search Console Account If you’re having Webstix do SEO work on your website, we’ll need to get added as a

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How We Manage Project Scope

Project Scope As we work on a website project, some changes can happen. This is actually pretty typical. As the pieces come together, new ideas come

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Should We Use CSS2 or CSS3?

Ok, What are You Talking About? Do you mind if we get a little technical for a minute? As you’re aware, website technology is always evolving.

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Sending Webstix Your Logo

Get Us Your Logo Files Webstix needs your company logo for your website project or maintenance work. Here is some information about your logo, how we’ll

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How Do I Send Large Files?

Sending Large Files to Us (or Anyone) Sending large files over email can be a problem sometimes. Outgoing email servers might have limits or there could

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Editing “Hosts” Files

Viewing Websites Before Launch Sometimes, when launching a new website, the new website is on a new hosting account or on a new IP address. Launching

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E-Newsletter Integration

Why Do Email Marketing? Your email list is gold… seriously! People sign up and they want to hear from you because they’re interested in your products

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Register for USPS Online Tools

USPS Online Tools If we are calculating the shipping rate for the cart dynamically, we need to get the shipping rate for the products from the

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Picking Out Website Colors

When starting a project for a client, we like to know some color preferences. This helps our design team craft a website around your company’s image.

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How Do I Make My Website Faster?

Slow Loading Websites Can Have Problems At Webstix, we do original website design work but sometimes we get designs from clients that they want turned into

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How Does a 301 Redirect Work?

Website Redirects In the Web world, there is a kind of redirect called a 301 redirect. This kind of redirect tells search engines that the redirect

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Support for Web Browsers

Web Browser Compatibility With Websites We Develop Does Webstix Support All Web Browsers? OUR POLICY: We will only support the latest version and only one previous

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Which Web Browser Am I Using?

Troubleshooting Website Issues There are a number of popular web browsers out there along with different versions and different operating systems. Sometimes, the coding of a

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How to Send Us a Screen Shot

How to Create a Screen Shot Sometimes it’s much easier for us to see what’s going on and what you’re talking about by seeing what’s on

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What Are Wireframes?

Wireframes show layout – more specifically: What the page will contain Where each item on a page goes About how much room each item will use

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How Much Does Website Design Cost?

Paid website design typically costs between $2000 and $10,000 for most projects. The size of the website matters along with additional features like photo galleries, forms,

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Why Web Design is Important

Very often, the first impression of your brand is your website. The design of the website must: Load properly on whatever device is being used Clearly

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Delegating Access From GoDaddy

Delegating Access From GoDaddy A good way to give access to a GoDaddy account without handing someone your own username and password is to use the

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How Do I Make My Website Secure?

When talking about making a website secure, what that usually means is encrypting the connection between the web server and the computer accessing the website. This

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Renewing Your SSL Certificate

Complete All Steps Every Time You Renew Your SSL Certificate If you are a website hosting client of ours and we’re handling your SSL certificate, then

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What Are SSL Certificates?

SSL Certificate and Website Security If your website performs any e-commerce or asks website visitors to submit any kind of sensitive information, then you will want

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Is My Website Encrypted?

Question: How do we find out if it is encrypted or not? If it’s not encrypted, what would be the cost and process to do so?

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HTML5 Video and Your Website

Getting Video Onto Your Website Video is great. You can say a lot with video and because there’s sight and sound, you can better create an

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NextGen Photo Gallery Tutorials

Here are some video tutorials that explain how to add/edit/manage NextGen galleries in your website: 1. Adding Images and Managing Galleries: https://www.youtube.com/watch?v=8ZWtks0hW3c 2. NextGen Gallery –

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WordPress Tutorials

WordPress Training and Video Tutorials There is a lot of training and help for WordPress online by just doing some searches but here are some resources

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WordPress Pages vs. Posts

What is the Difference Between a WordPress Page and Post? In WordPress, you can publish either using posts or pages. It might be confusing which one

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Upgrading WordPress

What to Know When a WordPress Upgrade Comes Out At Webstix, we keep up on when upgrades to software come out. It’s, of course, important to

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